BitResQ » Why Thunderbird Repair Folder Not Working? Instant Solution

Why Thunderbird Repair Folder Not Working? Instant Solution

Thunderbird Repair Folder Not Working
Shubham Dixit   
Published: Jul 14, 2022 • Tips • 4 Minutes Reading

Summary: In this article, we will be discussing the most asked query “Thunderbird repair folder not working” error. At the end of this article, you will be able to resolve this query by yourself. So, just stick to this article, and make sure to implement the methods as mentioned.

However, the repair folder is generally used in Mozilla Thunderbird to fix minor damaged files or folder errors. But, sometimes due to some technical issue, even the repair folder stops working. Keeping in mind this technical query we have come up with all the possible solutions through this article.

User Query for Thunderbird Repair Folder Not Working Error

Let’s understand this thing with a help of the user scenario-

Hey, I am Max, I have been facing some glitches in my Thunderbird account, initially, I thought there must be some damaged folder or something. So, I used the Repair Folder option to fix them, but unfortunately, this didn’t work either. I don’t know why the repair folder is not working in Thunderbird. Could anyone suggest me any reference for the same?

Just like this user, if you are having such an error then you will get the perfect solution. But before that, let’s know about the use of the repair folder in brief.

Brief Overview of Repair Folder in Mozilla Thunderbird

If we talk about the Repair Folder, then it is generally used to rectify or fix the errors that you may be facing in existing folders.

You can use it by simply right click on the particular folder which is showing an error or damage. Then, select the Properties, from the Folder Properties Wizard just tap on the Repair Folder and hit the OK button to begin the repair process.

It will eventually fix the damaged folder, but remember one thing, it will only fix the minor errors in a folder. If you have some major errors in the folder then it would be a severe situation to process. For that, we will tell you a great solution in the later section.

How to Know MBOX File Location in Thunderbird?

However, depending on the operating machine or their versions, the MBOX file location may vary –

  • Locate File in Windows 7, 8, 10 OS-

Start Windows > %Appdata% > Roaming folder > Scroll down and double-click on the Thunderbird > Profiles

In short : C:\Users\[username]\AppData\Roaming\Thunderbird\Profiles

  • Locate File in Mac Operating Machines
  • Just choose the home folder > select library folder
  • Now, pick out the profiles folder > tap on the Mozilla thunderbird profile.

In short: ~Library/Thunderbird/Profiles/sample. Default

How to Resolve Thunderbird Repair Folder Not Working Error?

If there is something major happens to your MBOX file in Thunderbird, then you can switch to another email client. Switching to another email client would be a safe solution without wasting your precious time in resolving the Repair folder error. Or you can just convert the existing file in which you’re facing an error in EML format.

So, for that, we would suggest you to try the BitResQ MBOX File Converter Software. This automated solution will instantly convert the damaged file including its folders. Here, you will get different formats, so you can opt the format supported by your require email client. Like it has option to migrate MBOX file in Office 365.

For Windows

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Moreover, it allows you to preserve the resultant file in a systematic manner with multiple naming patterns. Meanwhile, it will allow you to convert not just the MBOX file but MBS or MBX file as well along with their attachments.

Guide to Perform the File Conversion Automatically

Download and install the tool on either Windows or Mac operating machine. After that, follow the steps as mentioned below if the Thunderbird Repair folder not working –

Note: Here, we are taking an example for converting into an EML file, later on, you can drag and drop the EML file in Thunderbird again.

  • In the first step, either tap on the Select File or Select Folder

thunderbird repair folder not working

  • Secondly, choose the EML file format from the given options

choose eml file

  • In this step, just decide the Destination Path and add File Naming Option

destination path and naming

  • Finally, hit the Convert button to begin the process for the Thunderbird folder issue.

thunderbird repair folder not working


This article was all about the Thunderbird Repair folder not working error. Here, we have mentioned all possible solutions, and the best solution is by converting or switching from Thunderbird to another email client. That’s why we have shared a professional automated solution. It will help you to process this entire procedure in just a short period of time. By using it you will be able to do the task securely without any data modification.