Refund Policy

Refund Policy

BitResQ will reimburse the product's purchase price if the following criteria are met:

1. Non-technical circumstances

2. Technical circumstances


How Can I Get a Refund?

[NOTE]: BitResQ refund policy only applies to items purchased online (through Electronic Software Delivery (ESD)) via the website https://bitresq.com/.

If you bought our product(s) from a third party, the product(s) are subject to that third party's refund policy. You must seek a refund from BitResQ within 30 days of the software's purchase date for a Yearly Subscription or Lifetime License, and within 7 days for a monthly subscription. Any requests after these dates we will not consider.

To get a refund for a product, send an email to support@bitresq.com with your order number and a brief explanation of the problem you're having while attempting to utilize it. A business representative will contact you within 24 hours of receiving your refund request for more help.

Alternatively, you may contact a BitResQ customer service representative immediately at +1 616 232 6010, which is a toll-free number.

For Post-Sale Support – Existing Customer
Email Support – support@bitresq.com
Online Chat – https://bitresq.com/
Support Number – +1 616 232 6010


How long does it take to Process a Refund Request for Software?

A legitimate refund request might take up to 7 to 10 business days to process once it has been accepted.

BitResQ will provide you a complete refund of your purchase price, including any taxes you paid at the time of purchase. Additionally, if you are dissatisfied with a product, BitResQ data recovery services are available at NO ANALYSIS CHARGES. The entire cost of the data recovery service will be deducted from the money you paid for the goods.


Methods of Refund Payment

The form of payment for a refund is determined by the payment method you choose when purchasing the program. If you paid for the goods using a credit card or debit card, the refund will be refunded to your credit card or debit card account. If you made a payment using Net Banking, the funds will be deposited into your designated bank account.


Conclusion

Thank you for taking the time to read and understand the BitResQ Software refund policy. You do not need to be concerned if our program fails to operate or recover your data. We guarantee that you will receive a full refund within 30 days, no questions asked. We strive for client happiness, and it is our responsibility to offer you excellent service even if our product does not meet your expectations.